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June 15, 2009: Networking for Recruits PDF Print E-mail

Previous entries in this bog emphasized the need to bring in trustees that bring communication  networks with them.  A related, inverse challenge, is finding the networks to identify individual trustees when seeking to diversifying membership.  Let’s say you want to recruit more people of Zoombahnese descent, from the fictitious island nation of Zoombah.  You want to do this because your organization provides direct services and you notice a trend that many of your customers are from Zoombah and speak primarily Zoombahnese.   How would you find potential trustees, or even donors, volunteers or staff who speak the language and understand the cultural sensitivities of these people?  Using your own adjacent connections of staff, board and volunteers has not produced adequate leads.

So, try to locate intact, effective working networks of the Zoombahnese in your community.  You might find other nonprofits that uniquely serve the Zoombahnese.  You might ask government agencies or other nonprofits that serve a lot of Zoombahnese.  You might visit with owners of Zoombahnese businesses, such as featuring the cuisine and cultural expressions/products of Zoombah.  You could visit with clergy of the Last United Temple of Zoombah.  All of these organizations have boards, managers, employees or patrons that you can network with.  When they learn of your desire to improve services benefiting people of Zoombahnese descent, they may welcome the chance to help you identify potential board members or employees and may facilitate your soliciting donations that benefit your Zoombahnese clients and outreach to recruit even more clients.  

As I have said before, Internet research is great for many things but sometimes, to find the humans you need, it works well to tap into the existing human networks in your community.  After all, it is their community too.
 
June 1, 2009: Summer Break Homework PDF Print E-mail

Some boards around here, those that meet monthly or only quarterly, take extended time off between meetings during the summer.  In my state of Utah, where we have two holidays in July, it is a great challenge to achieve a quorum during that month.  While everybody deserves respite from demanding chores, I would like to suggest that board members get some homework while they are on break. 

This opportunity for creativity can be approached several ways.   One way might be for members to write down their most nagging strategic concern and exchange them, so that one other person could contemplate how to address an important issue when board meeting resume in the fall.  Another approach might be to select one unresolved key issue from the current year or the most recent retreat/planning meeting and ask everybody to think about it.  The staff could be asked to come up with three big topics they have been trying to engage the board with and have board members randomly assigned to one of those three questions.  Board members can be asked to think about these on their own, do research, look for an answer from their favorite summer book, ask colleagues or even to consult each other. 

The reporting back can be a fun experience.  Board members can be asked to revisit their grammar school days when students were asked to tell the class “what they did on their summer vacation” and how that helped them think about their homework.  More often than not, members might report that they really didn’t do their assigned homework but that they did gain an insight about their governance activity over the break.  Any insight is helpful and who knows, your board might actually find an answer that facilitates genuine progress.

 
May 15, 2009: Blessings of Heritage PDF Print E-mail

In dark and slow times, it can be inspirational and instructive to review board history.  It is possible that even tougher challenges were once overcome by our predecessors.  How did they do it?  What can we learn from their experience?  It is easy to dismiss the banter of an old timer or a previous trustee as somebody just fixated on the past.  But sometimes, there is more to it.  Some things worth knowing reside in the old stories.

 It is also the case that organizations blessed with a higher capacity may too often take their current effectiveness for granted.  It may be that tough strategic decisions were once made, that anguish was experienced among both the staff and board in making fundamental change when a new direction or way of doing things was chosen.  When things are working well, we can have a tendency to back off.  However, it is at these times that to truly count our blessings; we should reach for an even higher standard.  Only then can we truly honor those upon whose shoulders we surely stand.

 
May 1, 2009: Managing the Trustee Liaison PDF Print E-mail

It is common for board members, especially competent ones or those connected to real or perceived funding sources, to serve on multiple boards.  There is also the interesting case where a member serves officially on two boards for representational purposes:  the “liaison.”  On the surface, this appears to be a great idea, to hardwire a communication channel between governance structures of two organizations.  Upon closer examination, caution and care is encouraged.  If this is your situation or you are contemplated such a structural arrangement, I would offer the following considerations when planning or monitoring such a situation.

1)  Is the purpose clear for this formal dual/linked membership?  What problems can result without sufficient clarity?  How can adequate clarity best be achieved?

2)  Does the trustee comply with a parallel or disparate set of duties to each board?  How does this affect trustee performance on the home board?

3)  How is performance in the ambassadorial/liaison role monitored and measured by both organizations, especially the original appointing board?  What measures are most important?

4)  How are confidentiality issues handled in the “secondary” or liaised-to board – how does the presence of a potentially less loyal member impact candor and decision making quality?  If there is an adverse impact, how can this be addressed?

5)  Is dual membership truly the best way to insure communication – is this taking the place of or providing a disincentive to effective E.D. to E.D. communication between the organizations?  Does having this arrangement produce the results for which it was intended to the home board?

6)  Is there a danger of the trustee becoming co-opted by the ambassadorial board resulting in contributions of funds, connections and advice being greater with the new board than in service to the original board?  Does it matter if this is becomes the case?  If it did matter, how would the situation be handled?

 
April 15, 2009: Board Grant Seeking Role PDF Print E-mail

Desperate times may call for more desperate measures but boards should resist the tendency to slack off on oversight of revenue generating activities.  With new federal funds available in the U.S., there is a temptation to re-engage in the "rock-throwing school of grant writing" - if we just through enough rocks in good directions, then we are bound to hit something! The emergence of this temptation should alert board members:  now is the time to review grant seeking policy and parameters.  Following are five basic questions that staffs are hopefully asking when looking at new funding sources.  Board members need to periodically insure that these questions are being asked.

1)  Will this project divert us from our community role/niche/integrity or values and guiding principles?
2)  Do we have the matching funds and staff/service/administrative capacity to comfortably operate this grant, could it possibly strain or reduce our core productivity?
3)  Is this program really the best fit for us, does it further attainment of our strategic goals, and do we look like the sort of poster child that the funding source is looking for?
4)  What happens when the new funding stops:  can we continue this with other funding sources or should we be seeking a more ongoing revenue flow such as earned income or a contract?
5)  Do we have adequate time, partners or other resources to plan and submit a competitive proposal?

 

 
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