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September 15, 2011: Simple Budget Analysis |
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What happens if you or a new colleague on your board don’t speak
budgetese? Don’t panic, just look for
the fluctuations. Look for the amount
the staff expects to spend in each major expenditure category compared to last
year. Then look at the actual
expenditures for the same categories last year.
See any differences? If you do,
find out why the change in numbers from one year to the next for what looks
like the same big thing. Now look at the
detail, the breakdown into subcategories of expenditure in the area that has
the change. Now, can you see the detailed
difference? Ask about it until you get a
simple answer that makes sense to you.
You may not agree with it but now you know what the change was put into
the planned expenditures for the upcoming (or current) year.
Use the same approach to look at monthly expenditures. See what is changed in say “August” of this year
compared to August of last year. Can you
find the detail area where the expenditures change? Did the staff forecast this difference or did
something change in operations that caused this difference. It might be reasonable for the change to
happen or it might not be. When you are
ready, you can look at the fluctuations in expenditures from month to month,
both actual from last year and projected expenditures for next year (or actual year
to date from this year). Again, and now
you see the pattern, don’t you, look for the fluctuations. That is all there is to it. For extra credit, now look at the budget from
the revenue side and see if you can understand fluctuations at the major and
detailed level of the category of revenue.
Same basic idea. Now you are
ready to train your colleagues !!!
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September 1, 2011: Nonmembers on Standing Committees? |
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The unique representational needs of each board means there
is never an exact “one-size-fits-all” policy for many issues, including
committee structure. Assuming that we can
refer to committees that meet regularly to do the work of the board as “standing
committees,” who can serve on them?
Conventional best practices would say that only voting board
members, trustees, can serve on these committees. However, there are many cases where nonvoting
members or even people outside the board serve on these committees. I wouldn’t say that this is wrong but I would
say that it makes the most sense if at least the chair of these committees is a
voting, trustee-level board member.
Committees are doing work for the board and their recommendations, if
adopted by the full board, become the organization’s policy. It makes sense that only those truly
accountable for organization-level decision making should manage recommendation
development for the board.
That is perhaps the
key question: who do you want to make and
influence policy for the organization – what structure best meets the needs of
key stakeholder interests in furthering the organization’s mission for the
benefit of the community?
Of course, the structure of committee membership MUST be
laid out in the bylaws. If current
practice is not set forth in the bylaws, which is often the case, the bylaws
should be adjusted to accommodate desired committee membership practice as soon
as possible. Bylaws changes do not need
to be saved up for an arbitrarily sized bundle or an annual meeting to be
refined by a properly noticed vote of the board (again, as set forth in the
bylaws!).
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August 15, 2011: Staff Contact Policy |
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This seemingly benign issue of staff-board contact merits
thoughtful policy and monitoring to maintain organizational harmony. Opportunities for mishaps arise in both relatively
small and simple settings as well as those that are large and complex. It is usually prudent to protect the
established “chain of command” and deviate where prudent. Board policy is needed in this area. Where to start? One way is to consider the three zones of
board work (board, committee and individual) and consider what board-staff
contact is appropriate: when can board
members and staff members feel free to contact one another and when should the
E.D./CEO be asked to approve contact in each setting?
In full board meetings, staff should attend when they are actively
supporting that activity by making a report or participating in an important exchange
preparatory to setting policy. It may
not be necessary, waste valuable work time or generate unnecessary inter-staff
rivalries/jealousies if staff members attend as a sign of status but without
function and board meeting knowledge used divisively.
With committees or any other kind of work group that
involves both staff and board members, the staff role is usually to support
board member activity. Contact to set up
meetings and carry out assignments is appropriate but careful consideration should
be given to when it is appropriate for staff members to contact board members
to add or change those members’ workloads or responsibilities. Usually, staff members perform work specific
support assignments for specific board members/groups but board members should
not unduly increase workload of staff, especially to the point that work
quality and productivity suffer. Staff
job descriptions should reflect significant ongoing board support duties.
The case with individual board member assignments is
similar. How much support, research and
hand-holding by staff must be thoughtfully considered and diversion from existing
duties must be monitored. While each
organization’s culture is unique, it is good to consider some standard policy
statements, such as those presented at Blue
Avocado.
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August 1, 2011: Myth of the Limited Pie |
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A colleague recently challenged me regarding the legitimacy of
yet another nonprofit doing “x.” To
paraphrase a frequently heard comment: ‘I
need to ask myself and my fellow board members, don’t we already have enough organizations
doing “x” and aren’t we better off having fewer stronger organizations versus
many weaker ones?’ It is at this point
that I feel compelled to offer the following philosophy about the so-called
limited revenue pie, the scarcity of resources that all nonprofits appear to
confront in every community marketplace.
I would offer four reasons why the pie is NOT limited to the
current size for your community. 1) Just because there a lot of intriguing slices
in the current “x” pie, does not mean that all valued flavors are being
offered. By this, I mean that there may
be a different approach that better serves an underserved customer segment that
is not yet available. Just because an
older, more established, and larger organization, think s it has “x” covered,
does not equate to the ultimate reality that may come to pass. 2) If
a new or smaller organization can grow by offering “x” services in a way that is more higly valued by the
community, "prices" can be increased and the total revenue pie for “x” can indeed be grown
(perhaps this is a different way of stating reason #1?).
3) If
a new or smaller organization grows because it turns out to be more
relevant/highly valued than one or more organizations and those less relevant organizations
atrophy, is that really a problem? Is
there some unwritten contract that existing organizations are always more
valuable and worth preserving than newer ones.
If this were the case, innovation would be much rarer than it appears to
be in our society. A more relevant “x” pie
will be more highly valued and grow as a result. 4)
Lastly, why is it so difficult to view the private NONprofit marketplace
any differently than the accepted innately competitive FORprofit marketplace
(probably a variation on reason #3). If
the marketplace for “x” services becomes more competitive, more stakeholders
may be drawn into it, services may become more innovative/relevant/valuable and
the “x” pie may indeed grow.
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July 15, 2011: Midway Monitoring |
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Although mid July is halfway through the summer season, a
traditionally slow time for nonprofit boards, there are a couple of great tasks
the bored board can consider. First of
all, on a longer term more strategic level, it is halfway through the calendar
year and the operating of year of many nonprofits. This is a good time to think about where board
work is at compared to where you thought you would be at this point: on strategic initiatives, big goals for the
year, major projects and program operations.
Is your board getting the flow of data that it needs to make these sorts
of assessments, at this time of year or at any time? If not, what improvements in data gathering,
analysis and dissemination would be most helpful? Who can take the lead on
making these improvements?
Secondly, more tactically, think about the short term period
of “the summer.” You are halfway through
that season. Are there individual or
work group/committee assignments that are important to complete primarily
during this season, by September 1 or so?
Are you making an appropriate level of progress on these assignments
appropriate, are you at least halfway there?
If not, what are the most important activities that you and your colleagues
could undertake to accomplish the outcomes most helpful to the
organization? What other colleagues on
the board, community contributions and staff support do you need to add in or
adjust to produce these outcomes?
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